Hospitality & Sales Manager

TITLE: Hospitality & Sales Manager

REPORTS TO: Chief of Interpretation, Business Manager

STATUS:  Full-Time, Seasonal

HOURS: 40 hours/week. Hours are variable & highly flexible. Includes evenings and weekends.

COMPENSATION: $17/hour

Overview: The Hospitality & Sales Manager is responsible for supporting the mission of the ODC Network through operation of the ODC’s mobile frozen yogurt stand and coordination of yogurt stand site rentals. General operations of the mobile stand will be the primary responsibility. This includes: Managing and ordering inventory, staff schedules, health department permitting, and rentals. Site rentals will include both scheduling and coordination of rentals at the Outdoor Discovery Center for the season.

Desired Skills:

• Ideal candidates for this position will have a background in, or desire, to have a future career in business management, sales, or hospitality.
• Ideal candidates for this position are looking to gain practical, real-world experience managing your own business;
• A desire to work a seasonal position;
• Understand a sales point system;
• Strong money management skills; 
• Proficiency with Microsoft Office, Google Suite, and general office equipment;
• Strong organizational skills. This position includes a variety of tasks;
• Appreciation for working in a fast-paced, changing environment;
• Planning timelines, and following them through to completion; 
• Strong interpersonal skills. This position requires the candidate to work collaboratively and independently;
• Ability to develop relationships and resources that enhance and strengthen the customer service experience for Outdoor Discovery Center visitors.

Duties and Responsibilities:

• Coordinate general business operations of a frozen yogurt stand;
• Product and service item ordering and inventory management;
• Seasonal staff training;
• Seasonal staff scheduling;
• Schedule inspections from the county health department;
• Ensure safety protocols are followed especially those for food safety;
• Manage daily sales and cash drawer;
• Manage on-line portal for point of sales station;
• Coordinate rentals of the mobile frozen yogurt stand;
• Work with ODC Marketing & Communications Dept. to market the business; 
• Work with Customer Service Dept. to co-coordinate best delivery experience for visitors;
• Coordinate Outdoor Discovery Center site rentals;
• Meet with prospective renters;
• Arrange rental logistics;
• Provide site supervision during rentals;
• All other duties as assigned by the Chief of Interpretation, Business Manager, and Executive Management.

   

Education/Experience/Requirements:

• Working towards a degree, or possessing a degree in business management, sales, or hospitality preferred. 
• Small business knowledge or experience preferred;
• Food service industry experience preferred;
• Money management experience; 
• Working knowledge of point of sales systems;
• Must pass a background check, have a valid driver’s license and be fully insurable by the ODC Network.
  
  

Physical Demands:

• Requires the ability to work outside in various weather conditions;
• Must be able to lift 50 pounds (this will only be necessary on occasion); 
• Must be able to sit and stand for multiple hours. 

 
Equipment Operated:

• General office equipment including tablets, computers, printers, and laminators;
• On-line point of sale system (Square for Restaurants);
• Frozen yogurt machines, miscellaneous commercial kitchen appliances, electric leaf blower, all-terrain vehicle.

   

These job responsibilities represent only the essential and most significant duties of the position. This job description does not exclude other work assignments, directives and responsibilities not mentioned above. ODC Network Diversity Policy Statement: The ODC Network is an equal opportunity employer. Read our diversity statement.